Customer Testimonials

Rescued me at midnight!

I was returning from a late dinner when my BMW wouldn't start in the Dubai Marina parking lot. Called MrFlat at midnight, and they arrived in just 25 minutes! The technician, Rahul, was professional and replaced my battery efficiently. Car started right away. Cannot recommend their emergency service enough!

Saved our family trip

Was about to leave for a family trip to Abu Dhabi when our SUV refused to start. Called MrFlat and they sent someone within 30 minutes. The technician diagnosed the problem quickly - dead battery due to leaving lights on. He jump-started the car and even checked the alternator to make sure it was charging properly. Very thorough service and saved our day!

Premium service for luxury vehicles

As a Bentley owner, I'm very particular about who works on my car. When the battery died, I was worried about finding a service that would handle it properly. MrFlat exceeded my expectations. The technician came prepared with the exact battery I needed and completed the replacement with extreme care. Their knowledge of luxury vehicles is impressive!

Lightning fast service in a busy area

My car wouldn't start after shopping at JBR. I was especially stressed as I had frozen groceries in the trunk in Dubai's heat! Called MrFlat and explained my situation. They prioritized my call and arrived in just 20 minutes. Quick battery test showed it needed replacement. The whole process took less than 40 minutes from call to driving away. My groceries were saved!

Honest and reliable service

I suspected I needed a new battery but wasn't sure. Called MrFlat for testing, and their technician Ali was extremely honest. He found that my battery was actually fine but the alternator wasn't charging properly. Instead of selling me an unnecessary battery, he advised me on the real problem. This kind of honesty is rare in car services. Definitely my go-to for any future battery issues.

Life-saver during summer heat

My car wouldn't start after sitting in 45°C heat all day while I was at work. I was concerned about getting stranded in the parking lot. MrFlat operator was extremely calming and dispatched a technician immediately. They diagnosed that the extreme heat had damaged my old battery and replaced it on the spot. Even in the scorching afternoon sun, they worked efficiently. Incredible service!

Saved an important client meeting

Had a crucial client meeting and my car wouldn't start just as I was leaving. Called MrFlat in a panic at 8:30am. They arrived by 8:55am, jump-started my car, and I made it to my meeting on time! The technician Rajesh was professional and quick. They followed up later that day to make sure everything was still working well. Outstanding customer service!

Exceptional service in a residential area

Our family car wouldn't start on a school morning. With three kids waiting to go to school, I was extremely stressed. Called MrFlat and they prioritized our situation. The technician arrived quickly, replaced our battery efficiently, and even entertained the kids with fun car facts while working! Everyone made it to school only slightly late. The pricing was transparent with no hidden fees.

Weekend savior

Car wouldn't start on Friday morning just as we were heading out for a weekend trip. Many services aren't available on Friday mornings in Dubai, but MrFlat answered immediately! Their 24/7 service is truly 24/7. The technician arrived quickly and jump-started my car. He also advised me that my battery was aging and might need replacement soon. Very helpful advice without any pushy sales tactics.